We request a minimum of 48 hours notice of change, reschedule or cancellation to your appointment, by phone call during opening hours. If we are closed and you wish to cancel please send an email to firstname.lastname@example.org.
If insufficient notice is given you will be charged 50% of your service.
If an appointment is missed with no notice we cannot allow any future appointments unless you are a regular with no history of no-show.
If appointments are cancelled or rescheduled regularly, full pre-payment will be required.
Thank you for your understanding.